All Systems Operational
AgentBot Operational
90 days ago
99.99 % uptime
Today
Chat Window Operational
90 days ago
100.0 % uptime
Today
Bot's Messaging Service API Operational
90 days ago
99.98 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Analytics (Platform & API) Operational
90 days ago
99.99 % uptime
Today
Email API Operational
90 days ago
100.0 % uptime
Today
Live Operational
90 days ago
100.0 % uptime
Today
Live API Operational
90 days ago
100.0 % uptime
Today
Live Platform Operational
90 days ago
100.0 % uptime
Today
Live Analytics Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
99.99 % uptime
Today
Engage Platform Operational
90 days ago
99.99 % uptime
Today
Engage API Operational
90 days ago
100.0 % uptime
Today
Proactivity API Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Aivo Studio Operational
90 days ago
100.0 % uptime
Today
Client Integrations API Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
99.89 % uptime
Today
Whatsapp Operational
90 days ago
99.89 % uptime
Today
Facebook Operational
90 days ago
99.89 % uptime
Today
Instagram Operational
90 days ago
99.89 % uptime
Today
GenerativeAI Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Azure OpenAI Operational
90 days ago
100.0 % uptime
Today
Help Operational
90 days ago
100.0 % uptime
Today
Help Interface Operational
90 days ago
100.0 % uptime
Today
Help API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Contact Point Operational
90 days ago
100.0 % uptime
Today
Voice SBC Operational
90 days ago
100.0 % uptime
Today
Voice Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 17, 2025

No incidents reported today.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Postmortem - Read details
Feb 10, 18:23 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 18:09 GMT-03:00
Identified - Our service is experiencing delays in processing messages coming from all channels. This resulted in a large backlog of messages in our processing queues. Our technical team already identified the cause and it's working with priority on the solution.
Feb 10, 17:38 GMT-03:00
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.