All Systems Operational
Uptime over the past 90 days. View historical uptime.
AgentBot Operational
90 days ago
100.0 % uptime
Today
Chat Window Operational
90 days ago
100.0 % uptime
Today
Bot's Messaging Service API Operational
90 days ago
100.0 % uptime
Today
Live Operational
90 days ago
100.0 % uptime
Today
Live API Operational
90 days ago
100.0 % uptime
Today
Live Platform Operational
90 days ago
100.0 % uptime
Today
Help Operational
90 days ago
99.97 % uptime
Today
Help Interface Operational
90 days ago
99.98 % uptime
Today
Help API Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jul 23, 2019

No incidents reported today.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019
Auth0 incident
Resolved - This incident has been resolved.
Jul 18, 20:05 UTC
Identified - Errors when creating users
Resolved - This incident has been resolved.Jul 17, 22:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.Jul 17, 22:13 UTC
Jul 17, 19:35 UTC
Identified - Issues are only presented in our POST /api/v2/users endpoint. Our /dbconnections/signup and Bulk Import endpoints are functioning normally.Jul 17, 19:06 UTC
Identified - We have identified an issue when creating users, where customers will get an HTTP 400 error returned back. Our team is working on deploying a fix.
Jul 17, 19:46 UTC
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

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