All Systems Operational
Uptime over the past 90 days. View historical uptime.
AgentBot Operational
90 days ago
99.99 % uptime
Today
Chat Window Operational
90 days ago
100.0 % uptime
Today
Bot's Messaging Service API Operational
90 days ago
99.98 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Analytics (Platform & API) Operational
90 days ago
99.99 % uptime
Today
Email API Operational
90 days ago
100.0 % uptime
Today
Live Operational
90 days ago
100.0 % uptime
Today
Live API Operational
90 days ago
100.0 % uptime
Today
Live Platform Operational
90 days ago
100.0 % uptime
Today
Live Analytics Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
99.99 % uptime
Today
Engage Platform Operational
90 days ago
99.99 % uptime
Today
Engage API Operational
90 days ago
100.0 % uptime
Today
Proactivity API Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Aivo Studio Operational
90 days ago
100.0 % uptime
Today
Client Integrations API Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
Whatsapp Operational
90 days ago
99.99 % uptime
Today
Facebook Operational
90 days ago
99.99 % uptime
Today
Instagram Operational
90 days ago
99.99 % uptime
Today
GenerativeAI Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Azure OpenAI Operational
90 days ago
100.0 % uptime
Today
Help Operational
90 days ago
100.0 % uptime
Today
Help Interface Operational
90 days ago
100.0 % uptime
Today
Help API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Contact Point Operational
90 days ago
100.0 % uptime
Today
Voice SBC Operational
90 days ago
100.0 % uptime
Today
Voice Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Genesys PureCloud Open Messaging Derivation Maintenance Mar 20, 2025 08:30-09:00 GMT-03:00
We will be undergoing schedule maintenance for our custom Genesys Purecloud Open Messaging derivation API the 20th March, from 8:30 am to 9:00 am (GMT -3). During this update period, new and active conversations could be unstable or fail. After this time no instabilities should occur.
Posted on Mar 13, 2025 - 17:09 GMT-03:00
Past Incidents
Mar 15, 2025

No incidents reported today.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025
WhatsApp Flows disruptions
Resolved - This incident has been resolved.
Mar 11, 16:53 GMT-03:00
Investigating - We are currently experiencing high disruptions impacting WhatsApp Flows.
For further information please go to Meta Status: https://metastatus.com/whatsapp-business-api
Mar 11, 15:33 GMT-03:00
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Analytics maintenance
Completed - The scheduled maintenance has been completed.
Mar 7, 22:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 22:00 GMT-03:00
Scheduled - We will be undergoing schedule maintenance in our services, from 10:00 pm to 10:30 pm (GMT -3) on Friday 7th, 2025. It is possible to detect a downtime in the Analytics section in MyAivo platform. After this period of time there should be no errors.
Mar 7, 16:19 GMT-03:00
Mar 6, 2025
Aivo Studio Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 08:30 GMT-03:00
Scheduled - We will be undergoing schedule maintenance for our Aivo Studio product the 6th of March, from 8:30 am to 9:00 am (GMT -3). It is possible to detect a problem with the login, the development of flows or the execution of integrations for at least 1 minutes during the update. After this period of time there should be no errors.
Feb 24, 20:25 GMT-03:00
Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

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